Shipping & Returns Policy

$10 Flat Rate Shipping.

We are proud to use USPS services for all orders which gets you your merchandise quickly and reliably in 3 Days or less.  Plus all orders placed before 2PM Monday through Friday are shipped the same day.  Orders placed on Saturday, Sunday, or national holidays will be shipped out the next business day.

FREE SHIPPING ON ORDERS OF $75 OR MORE BEFORE TAX.

We will not be accepting returns or exchanges for any purchase (online or in store).

Please note, our online and warehouse inventories are not synchronized in real time.  We will do our best to fulfill all orders based on available inventory and on a first come, first serve basis. Any item that is not available when purchased online will be credited in full within 5-7 business days.  Our fulfillment team will inform the purchasing customer of any unavailable item(s) at the time of shipment.  An item that is unavailable when purchased will not delay the shipment of an online order.  If you have a question about availability please email use at customercare@nuvonivo.com or call us at (919) 928-5833 and leave a message for our fulfillment center.

updated 2017.04.07